01Who is responsible
MASTERPIECE COMPANY LIMITED (tax code 0319594742) operates SopexData and is responsible for the personal data described in this policy. The policy follows Vietnamese personal data protection law.
02What we collect
- When you send the contact form: your name, phone or email, company, product or HS code, and message.
- When you create an account: your login details and the company details you provide.
- When you buy a paid plan: your VAT invoicing details.
- When you use the platform: basic login and activity logs, used to run and secure your account.
The sopexdata.com website uses no advertising or visitor-tracking tools.
03How we use it
- To respond to your request and advise on a suitable plan.
- To create, run and secure your account.
- For invoicing, payment and customer support.
- To send notices about the service you use.
We only send marketing messages with your consent, and you can opt out at any time.
04Legal basis
We process data with your consent (for example, when you send the form), when needed to perform our service contract with you, or when the law requires it.
05Sharing
We don't sell your personal data. We share it only where necessary with:
- Service providers that help run the website: hosting and delivery (Cloudflare), contact form delivery to our inbox (Web3Forms) and fonts (Google Fonts).
- Competent authorities, when the law requires it.
Some of these providers run servers outside Vietnam, so your data may be transferred abroad. We only use providers with security commitments and complete the required procedures.
06Retention
Contact form data is kept as long as needed to advise and support you. Account data is kept while the account is active. Invoice data is kept for the period required by accounting and tax law. After that, we delete or anonymize it.
07Security
The website uses encrypted HTTPS connections. Access to customer data is limited to staff who need it. If a data breach occurs, we notify the authorities and affected people as the law requires.
08Your rights
You have the right to:
- Know what data of yours we process and see it.
- Ask us to correct or delete it, or to limit how we process it.
- Withdraw your consent.
- File a complaint under the law.
Send requests by phone or through the contact form. We respond within the time the law requires.
09Company data on the platform
The platform shows companies' import and export activity, collected from lawful sources. If you represent a company and see something incorrect, contact us and we'll review and correct it.
10Changes to this policy
We may update this policy. The new version is posted here with its date.
11Contact
- CompanyMASTERPIECE COMPANY LIMITED
- Tax code0319594742
- Address8 Street 41, Khanh Hoi Ward, Ho Chi Minh City, Vietnam
- Hotline0931 301 289
- RequestsContact form